All you need to know about SWOOP Analytics v Viva Engage Advanced Analytics

We've done a comparison of SWOOP Analytics for Viva Engage compared with Viva Engage Advanced Analytics so you can see exactly what you're getting with both.

When Microsoft recently announced the official name change from Yammer to Viva Engage, there was also mention of new analytics available in the Microsoft Viva Suite called Advanced Analytics. Needless to say, we wanted to know more and to compare the Advanced Analytics in Viva Engage with what we offer at SWOOP Analytics.

We've known for a long time that understanding behaviour and engagement at both an organisational and audience level allows leaders to maximise the impact and value of their enterprise social network. The option of Advanced Analytics is a step forward in this regard. These Advanced Analytics are available only to those using the Microsoft Viva Suite.

While much of the Advanced Analytics is for monitoring, SWOOP's approach to analytics is to help people see the strength of their collaborative relationships, the persona they exhibit to other users and nudges to help make improvements. We also consider social listening more broadly than the Advanced Analytics approach. It is crucial to get insights about topics people are talking about beyond those initiated by corporate communications, as provided by Advanced Analytics.

We're looking for our new Customer Success Manager based in the UK

We're on the search for our new Customer Success Manager based in the UK. This is a fulltime, fully remote role.

You’ll be responsible for the customer journey - from setting up trials of SWOOP Analytics, to onboarding, training, troubleshooting and renewal. You’ll be there to help customers get the best from SWOOP every step of the way, turning customers into advocates who’ll join our mission and share our vision.

We're after someone with passion and energy to join our team.

Last chance to join SWOOP's 2023 M365 & Microsoft Teams Benchmarking

Don't miss the opportunity to be part of SWOOP Analytics' 2023 M365 & Microsoft Teams Benchmarking Report! You have only until March 30 to to be connected to the SWOOP data miner and be included in this year's report.

By participating in the analysis, we'll provide you with your own custom benchmarking report. We will identify the top collaboration champions in your organisation, along with the best departments and teams, so you can learn from those within your own business. It's FREE to participate.

Support Mick as he walks 313km across Spain to support sick kids

SWOOPer Michael McGee is embarking on a 313km, 17-day walk from the famous Camino de France in Leon, Spain to Santiago de Compostela to raise money to support sick kids.

Mick is raising money for Supertee, an updated version of the traditional hospital gown in the form of a superhero costume, designed especially for children.

Mick is spending his weekends training with SWOOP co-founders Cai and Marianne Kjaer around Sydney's Northern Beaches, and we're happy to financially support Mick's quest. We'd love it if you can help support Mick!

FROM THE BLOG:
The perfect Community Manager – is there such a thing?

It’s a question we at SWOOP Analytics are regularly asked. We received an email asking for advice on the profile for a new community manager.

We wanted to ask the experts if there was a standard answer, so we popped the question on a LinkedIn post and we were blown away by the response. The knowledge people have shared needed to be captured!

We've pulled together advice on the most important skills, mindsets and experiences you should have in mind if you really want to make your Viva Engage or Workplace from Meta network a space for game-changing conversation where sustainable communities flourish.