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SWOOP Analytics Newsletter, October 2025
Download your free 2025/26 Viva Engage Benchmarking Report and Success Guides
 
 

Download your free copy of SWOOP Analytics’ 2025/26 Viva Engage Benchmarking Report – How to get the most from Viva Engage. 

We’ve analysed almost 17 million Viva Engage interactions from almost three million employees worldwide across 73 organisations and 5,758 Viva Engage communities to produce SWOOP Analytics’ 11th Viva Engage benchmarking report - the world’s most comprehensive, long-term analysis of Viva Engage usage and behaviour patterns, based on real-time interactions.

In this report we'll show you the good, the bad and the ugly trends in Viva Engage usage over the past year.

New to this year’s report, we’ve addressed the issue of information and noise overload across Viva Engage and internal communications channels, along with a new (free) app that is sure to be a gamer changer for anyone involved in internal comms.

Our benchmarking report will show you how to get the most from your Viva Engage network, we'll give you achievable goals to set your own benchmarks, and you'll learn best practices from the world's top Viva Engage users.

We’ve also updated all our Viva Engage Success Guides based on this latest research to give you data-based actions you can take to improve Viva Engage for all your users. These guides are an invaluable resource for anyone using, or launching, Viva Engage.

We're just weeks away from the 2025 Viva Engage Festival - book your spot now!

SWOOP Analytics' fifth annual Viva Engage Festival is on Wednesday, November 12, 2025 and it's one you can't afford to miss.

We have an incredible line up of speakers, including:


We have three events running across the globe so there's a session in your time zone, or join all three!

🕰️Americas - 12pm ET | 11am CT | 9am PT
🕰️EMEA - 9am UK | 10am Europe
🕰️APAC - 12pm AEDT | 9am Singapore
    Don't miss our final Masterclass of the year to help you nurture Viva Engage communities

    Building and maintaining successful communities on Viva Engage can be a game-changer for internal communications.

    In this Masterclass, we’ll explore the essential strategies to nurture vibrant communities that drive engagement, collaboration, and innovation across your organisation.

    Register for APAC and Americas West Coast session
    Register for EMEA and Americas East Coast session
      Meet our newest SWOOPer

      We are thrilled to introduce you to Virginia Richardson, SWOOP Analytics’ new Marketing Coordinator.

      If you've been involved in internal comms in Australia, chances are, you've crossed paths with Ginny.

      Virginia has worked in corporate communications at some of Australia's biggest companies including IAG, Commonwealth Bank, Qantas, Rest and Optus, and she's a former SWOOP Analytics customer!

      Please join us in welcoming Ginny to the SWOOP Analytics team.
        Seeing how you work, changes how you work

        That’s why we offer a free trial of SWOOP Analytics for Microsoft Teams, SWOOP Analytics for M365, SWOOP Analytics for Viva Engage and SWOOP Analytics for SharePoint intranet, using your own data. It’s the only way to really see what’s going on in your organisation.

        Latest content from SWOOP Analytics
         
         
        SWOOP ANALYTICS BLOG SERIES:
        Ethical use of generative AI in internal communications

        Generative AI is increasingly used to help create internal communications, from intranet articles and leadership emails, to presentation materials.

        While AI can boost efficiency and provide creative inspiration, it raises an important question: When should communicators disclose that content was AI-generated or AI-assisted?

        It's an issue close to us at SWOOP Analytics because we provide data and insights for internal communicators, as well as our own Gen-AI chatbot.

        To help shed light on the question of the ethical use of Gen-AI for internal communicators, SWOOP Analytics CEO Cai Kjaer has written a series of blog posts exploring this issue.

        Read them here:
        UPCOMING EVENT:
        2025/26 Viva Engage Benchmarking Report briefing webinar
        Tuesday, December 2, 2025| Online | APAC » EMEA » Americas »
        All Events
        »
        RECOMMENDED READ:
        Getting your intranet ready for AI is like moving house
        Sharon Dawson, July 23, 2025 »
        SHAREPOINT INTRANET SUCCESS GUIDE:
        How to optimise content for your intranet
        SWOOP Analytics »
         

        Visit the SWOOP Analytics blog, case studies page, LinkedIn page and YouTube channel for more valuable content from the SWOOP Analytics team.


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