SWOOP Analytics' 2023 M365 & Microsoft Teams Benchmarking Report is available to download for FREE now!

We've analysed the real-time Microsoft 365 interactions of more than 266,000 employees across 19 organisations, along with more than 67,000 teams in Microsoft Teams across 17 organisations.

Our report is jam-packed with insights into how people actually use digital workplace tools, not how they THINK they use them. And you're sure to be inspired by the incredible case studies in the report showcasing world-best practice.

Our key findings might surprise you!

📅 The commonly held belief that remote and hybrid work has caused employees to be overwhelmed with too many Microsoft Teams meetings, resulting in burnout and lower performance, is a myth.

📧 Email, with all its inefficiencies, still dominates the digital workplace. Most employees spend the equivalent of a full working day a week in email.

⚖ Balancing email with asynchronous work in Microsoft Teams channels will provide the largest return on investment.

⏳ There are substantial variations in how people use the M365 tools within groups or teams. This negatively impacts collaborative performance. Groups and teams must agree on how to use the M365 tools to improve collaboration and save time.

⬆ We’ve seen significant improvements in collaboration across some M365 tools in the past 12 months, despite the return to the office, with more people using Microsoft Teams channels, more guests joining Teams and greater file sharing.